Introduction
Are you trying to find a way to start small and pick up some important experience in the field of digital signage?
Look no further—Moving Tactics, in collaboration with Yes4Youth, is offering a 12-month paid internship program to help you prepare for the workforce.
In order to be eligible for the internship, you need to meet the following criteria:
- 18-34 years old
- The candidate is defined in accordance with the BBBEE definition
- South African citizen
- Unemployed
- Has not completed a Yes4Youth program previously.
A unique skill set that combines technical expertise and customer service is required for this role in order to join the Offsite Maintenance Team and help manage client networks across the nation.
Duties & Responsibilities
Administration:
- Maintenance callouts – Answering and redirecting phone calls.
- General office administration within the scope of the technical department daily running.
- Aiding the National Maintenance Manager with any administrative work he/she may require.
- Weekly maintenance reports.
- Magnetic Reports.
- Processing payments for contractor callouts.
Technical Maintenance:
- Checking all networks three times daily or as allocated by the Manager.
- Resolving maintenance issues – Liaising with stores.
- Fixing errors remotely wherever/whenever possible.
- Dispatching contractors via Magnetic.
- Aid onsite maintenance technicians and contractors onsite.
- Ensure all onsite checklists are completed before leaving the site.
- Making sure all new stores are handed over and added to daily reports.
- Revamping and renovating the current network and stores remotely.
- Helping install new networks and stores remotely.
Shift work:
- Compiling store reports weekly to match up with invoices.
- Generating monthly reports of all call-outs per network and issue.
- Any other task the national maintenance manager or HOD deems necessary to fulfill the role of offsite maintenance technician.
Desired Experience & Qualification
Personal Skills/Attributes:
- Good communication skills, honest, reliable, proactive, and problem solver.
- Technical background is advantageous as the position requires providing technical support to Clients.
Package & Remuneration
Basic Salary – R6,000.00 per month.
Company benefits:
Moving Tactics offers all internship programs the following benefits:
- Personal Training sessions (Mon, Wed & Friday).
- Study Leave (If applicable to your field of work).
- Skills development opportunities.
Interested?
If this sounds like the perfect fit for you, kindly send your CV to careers@movingtactics.co.za with the Subject Line: Technical Customer Support Intern
Please note that due to the volume of applications coming in, it is quite a lengthy process to get through so we ask that you please be patient. Should you not hear from us within the next couple of weeks, your application for this position has been unsuccessful.
We will however keep your CV on file should something more suitable arise.
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