Admin Controller (45hr) – Totalsports – Galo Centre – Francistown (Botswana)

Job Description

Responsibilities:  

  • Assisting the Store manager with Stock take & store administration
  • Monitor and analyse stock movement within the store
  • Implement risk management procedures, which mitigate stock losses and Shrinkage.
  • Ensure compliance of all administration, systems and reporting procedures
  • Extracting store report to analyse store turnover and stock performance
  • understand and present information to Store manager
  • Organise and maintain in store filing systems
  • Monitor and controller cash or transactional activities to ensure process is followed 
  • Uphold in store safety and security procedures.
  • Process Customer transactions via active retail system (POS)
  • Identifying Customer needs through professional engagement and communication.
  • Establish Customer loyalty, by promoting cash reward programs.
  • Take initiative to improve Customer experience and satisfaction.
  • Adhere to visual Merchandising principles and follow housekeeping procedures
  • Continuously take on opportunities to develop your own selling skills and product knowledge.
  • Work within a team to meet sales target and implement store objectives.
  • Remain in sync with the latest fashion trends

Qualifications: 

  • A Grade 12 qualification
  • A minimum of 3 years retail or admin experience

Skills:  

  • Have an interest in fashion
  • Good administration ability.
  • A passion for excellent Customer services and sales environment 
  • Be computer literate
  • Have a preference to with work admin
  • Be able to work under pressure.
  • Be available to work shifts.
  • Able communicate in a professional manner.
  • The ability to plan and organised.
  • An independent operator 

Behaviours for success:  

  • Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 
  • Effectively building formal and informal relationship networks inside and outside the organization. 
  • Building strong customer relationships and delivering customer-centric solutions. 
  • Making good and timely decisions that keep the organization moving forward. 
  • Anticipating and adopting innovations in business-building digital and technology applications. 
  • Creating a climate where people are motivated to do their best to help the organization achieve its objectives. 
  • Making good and timely decisions that keep the organization moving forward. 
  • Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. 
  • Good verbal/ written communication skills and good organisational skills 
  • Strong organizational and planning skills 
  • The ability to multi-task in a fast-paced environment 
  • The ability to work independently 
  • The ability to take initiative 
  • A high level of attention to detail 

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