Employee Benefits Programme 2.2
(12-month contract)
SALARY : R255 450 per annum (Level 06), plus 37% in lieu of benefits
CENTRE : Pretoria Head Office
REQUIREMENTS :
- An appropriate three-year N Dip/B Degree or similar three-year tertiary
qualification with at least 360 credits (preferably in administration/finance) with
18 months proven experience in the processing and/or payment of claims. - Candidates with experience in the administration and processing of Retirement
fund/Employee Benefits claims will receive preference or A Senior
Certificate/Matric/Grade 12/Vocational certificate / equivalent (ideally with
either Mathematics or Accounting as a passed subject) with three (3) years
proven experience in the processing and/or payment of claims. - Candidates with experience in the administration and processing of Retirement
fund/Employee Benefits claims will receive preference. - Experience of the MS Office package, with particular focus on MS Excel.
- Knowledge of standards and procedures of claim processing.
- Knowledge of Employee Benefits.
- Knowledge of Client Relations Management. Knowledge of GEPF Services &
Products will serve as an advantage. - Knowledge of GEP Law & Rules will serve as an advantage.
- Knowledge of GPAA Policies will serve as an advantage.
- Analytical thinking.
- Financial management.
- Analytical thinking.
- Good communication skills, both verbal and written.
- Problem-solving skills.
- Customer orientation.
- Creative thinking.
- Negotiation skills.
- Logical thinking.
- Attention to detail.
- Ability to build strong network relationships.
- Stakeholder management.
- Production driven.
DUTIES :
The incumbent will be responsible for a wide variety of tasks, which includes
but are not limited to the following: Process Claims: Review applications/claims
received for various types of exits or claims. Check that all supporting
documentation is attached as per the requirements of the specific claim.
Evaluate the member records reflected in the documentation and update
accordingly to ensure accurate information is reflected. Request member’s
information for inclusion in the benefits application form, where missing
information is identified. Process payment of claims: Review the initial
payment, based on a review of the particulars of the case. Reconcile purchase
of service figures, checking that all outstanding service has been calculated
correctly for payments. Upload supporting documentation for benefit
payments, ensuring accuracy. Checking whether beneficiaries indicated
qualify as dependents according to set criteria for instructions for payments.
Review the calculation against the information available on the member
records, confirming whether correct or supplying reasons for rejection. Review
the summary of rejected applications/claims; identifying reasons for rejection
based on rules of the various Funds/schemes. Route the rejected
applications/claims—in terms of the standard procedure. Ensure that all
exceptions (where applicable) related to death distributions, service period
recognition verification, fraud and risk issues, contribution adjustments, benefit
distribution verification, payment reversals, unclaimed benefits, standard legal
issues and the updating of banking details have been resolved in accordance
with the relevant policies and procedures. Check that all documentation required
for payment is attached and that the correct benefit is being paid to the
member, based on established criteria. Review the benefit application form and
validate the content. Initiate the payment instruction.
HOW TO APPLY
ENQUIRIES : Nthabiseng Mosimanyana Tel No: (012) 319 1324 or Sanele Ngema Tel No:
(012) 399 3501
APPLICATIONS : It is mandatory to email your application (comprehensive CV and new Z83
completed and duly signed) to Recruit4@gpaa.gov.za, quoting the reference
number in the subject heading of the email. Failure to adhere to this will result in
in decline of application(s)
NOTE : The purpose of the role is to provide administrative support for the processing
and payments of pension claims within the Employee Benefits environment.
Various contract positions for EB Administrators at EB Operations are currently
available at the Government Pensions Administration Agency on a 12-month
contract